Kantar Scope Android Install Instructions

Step 1
 

Follow the Link to the Kantar Scope app on the Google Play Store and click Install and then Open.

Once the app has opened, enter the login you have been provided. There is no need to enter a password.

Once logged in you will see the Meter Activation survey, tap on it to begin.

 
 
 
 
 
Step 2
 

There are 4 steps to activate the meter, click on 1 to begin.

Scroll down to read through the overview.

Confirm you are interested in participating to view the full Privacy Policy.

You can zoom in and scroll through the Privacy Policy.

Select 'Yes' to agree to Activate the Meter.

 
 
 
 
 
Step 3
 

Click on step 2 to allow the necessary App permissions.

Step 3 is required to download and enable the VPN. For Android version 11 and above there are additional steps required to save and install the VPN CA certificate.

Please Note: If your device is on a version below Android 11 please skip to step 7.
 
 
 
Android 11+ only
Android 11+ only
Step 4
 

Android 11+ devices will see a video showing the steps to save and install the certificate, this can vary slightly depending on manufacturer and 3 examples are provided in the video. A text summary of the general steps is shown on the subsequent screen.

Begin the process to download and save the certificate.

Click OK to Save the certificate.

Click Save to download the certificate to your device.

Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Step 5
 

Click OK to Install the VPN CA Certificate.

You will be taken to your Security settings, scroll down to Advanced, More or Other settings (will vary by Manufacturer).

Select Encryption & credentials (may be Other security settings on Samsung devices as can vary by Manufacturer).

Select Install a Certificate (may be Install from device storage on Samsung devices as can vary by Manufacturer).

Select CA certificate.

Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Step 6
 

An Android warning message will be displayed, click Install anyway to proceed with installing the certificate and then click on certificate.crt. This is required for the meter app VPN to be successfully installed.

Return to the Kantar Scope app to continue the Meter activation survey.

A check will be run to see if the certificate has installed successfully. If it has not you will be taken back a step and asked if you want to see the video again or view a written summary of the instructions.

Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Android 11+ only
Step 7
 

The previous steps to install the certificate are only required on Android 11+ devices. All Android versions require you to connect the VPN.

Click OK on the Connection request.

A check will be done to check the connection is successful.

Android 11+ only
 
 
 
 
Step 8
 

Continue with Step 4 to enable the Accessibility permission.

A display screen will give you some brief instructions.

Once you continue, you will be taken to the Accessibility settings on your device, tap on Kantar Scope.

Toggle the switch next to Kantar Scope.

An Android warning may be displayed, click Allow to continue enable Accessibility.

 
 
 
 
 
Step 9
 

Once enabled you will see the setting displayed as switched on and the next screen will check if this has been successful. Please note you may need to toggle this off and back on if you receive a notification during the project.

When all activations steps are complete the Meter Activation Survey will be submitted.

A notification will be present to confirm the Kantar Scope service is running. You will see the Kantar Scope App on your device but there is no need to open it unless you receive a notification.